Try a current patient

Name: Karen Davis
Born: June 22, 1979
Due: 6-month cleaning

Conversation

Call as a new patient, a current one due for a cleaning, or with a toothache. The agent fills in the chart, checks your insurance, triages emergencies, and books the right chair in the practice’s appointment book while you watch. Aspen Grove Dental is fictional; its agent answers as Josh.

Try saying

“I’m new and need a cleaning. I have Delta Dental.”
“I cracked a tooth and it really hurts.”
“I’m Karen Davis, born June 22, 1979. I got a text that I’m due.”
“Do you see kids?”

Aspen Grove, its team and its patients are fictional: nothing is booked and nobody will call. Make up any health details. Try the current patient Karen Davis, born June 22, 1979.

Appointments · Central Time

Monday

Sample data

P-····New patient callPhone · AI assistant · Josh

1New call
2Chart
3Insurance & triage
4Booked

MondayOP-1Dr. Patel · DDS1OP-2Dr. Okafor · DDS2OP-3Jenna · HYG1OP-4Luis · HYG2

8:00am:10:20:30:40:509:00am:10:20:30:40:5010:00am:10:20:30:40:5011:00am:10:20:30:40:5012:00pm:10:20:30:40:501:00pm:10:20:30:40:502:00pm:10:20:30:40:503:00pm:10:20:30:40:504:00pm:10:20:30:40:50

Lunch

Emergency hold10:30am · same-day pain

Paul OlsenCrown prep #30H: •••• 1814DDS1

Brent CrosbyComposite #19H: •••• 1851DDS1

William O'ConnellCrown prep #30H: •••• 2073DDS1

Billy O'ConnellComposite #19H: •••• 2110DDS1

Kimberly EdwardsLimEx, PA

Lunch

Emergency hold2:00pm · same-day pain

Arthur BlankComposite #3, #4H: •••• 2063DDS2

Gary GleasonRCT #19H: •••• 2100DDS2

Kimberly EdwardsComposite #19H: •••• 2211DDS2

Priya NairComposite #3, #4H: •••• 2322DDS2

Lunch

Kimberly EdwardsPerEx, ProphyH: •••• 2275HYG1

Dr exam

Rosa DelgadoPerEx, 4BWX, ProphyH: •••• 2312HYG1

Dr exam

Lena KowalskiPerEx, ProphyH: •••• 2460HYG1

Dr exam

Grace KimPerioMaintH: •••• 2534HYG1

Lunch

Priya NairPerioMaintH: •••• 2450HYG2

Lena KowalskiSRP UR, ULH: •••• 2524HYG2

Marcus LeePerEx, ProphyH: •••• 2561HYG2

Dr exam

Owen HartPerioMaintH: •••• 2635HYG2

Mary BrownPerEx, ProphyCh, FlH: •••• 2672

Dr exam

Anna EdwardsSRP UR, ULH: •••• 2709HYG2

Behind the call

What Josh can do15 tools

Look up the practiceget_practice_info
Fill in the patient chartnote_patient
Find a current patientfind_patient
Check the insurance networkcheck_insurance
Triage a toothachetriage_emergency
Check the appointment bookcheck_availability
Book the visitbook_appointment
Move itreschedule_appointment
Cancel itcancel_appointment
Add to the short-notice listadd_to_asap_list
Leave a message for the front officetake_message
Email the caller a copyemail_confirmation
Read caller IDget_caller_number
Link a call to this screenlink_screen
End the callend_call

Rules Josh follows

Never diagnoses, suggests medicine or says what treatment is needed
Swelling that affects breathing or spreads, fever with swelling, or a face injury: 911 or the ER first
Says only whether a plan is in network, never what it covers
Books hygiene in hygiene chairs and emergencies only into the held same-day slots

What just happened

Each step Josh takes appears here as it happens, with how long it took.